Shipping policy

📦 SHIPPING POLICY

Shipping Policy — Elvarin

Last Updated: August 13, 2026

At Elvarin, we are committed to providing our customers with a reliable, secure, and transparent delivery experience when purchasing mini fridges, compact refrigerators, mini dishwashers, and countertop dishwashers.

Because these products contain electrical components and, depending on the model, water connections, pumps, compressors, refrigerant systems, hoses, or other delicate components, we take reasonable care when preparing orders for transportation.

This Shipping Policy explains how orders are processed, packaged, dispatched, tracked, and delivered, as well as what customers should do if an order arrives damaged, delayed, or incomplete.

For online sales in the UK, customers must be provided with clear information about delivery arrangements, costs and expected delivery periods before placing an order.

1. Order Processing

After an order has been successfully placed and payment has been authorized, Elvarin will begin processing the order.

Our standard order processing time is generally:

2–4 business days

Order processing may include:

  • Confirming the order information
  • Confirming product availability
  • Preparing the mini fridge or dishwasher
  • Checking the product and included components where appropriate
  • Preparing protective packaging
  • Preparing shipping documentation
  • Preparing the order for collection or dispatch

Processing times may occasionally be longer during weekends, public holidays, promotional periods, periods of unusually high order volume, inventory changes, or unexpected logistical circumstances.

The order processing period is separate from the transportation period.

2. Estimated Delivery Times

Our general estimated delivery timeframes are:

United Kingdom

Approximately 5–10 business days after dispatch.

International Orders

Approximately 10–20 business days after dispatch.

These timeframes are estimates and are not guaranteed delivery dates unless a specific delivery date or period has been expressly agreed with the customer.

Delivery times can vary depending on:

  • Destination
  • Courier
  • Product size and weight
  • Delivery service
  • Weather
  • Public holidays
  • Customs procedures
  • Transportation disruptions
  • Remote delivery locations
  • Incorrect delivery information

UK rules generally require online sellers to deliver goods within the agreed period or, where no different period has been agreed, within the applicable statutory timeframe.

3. Shipping Costs

Shipping costs may vary depending on:

  • Product type
  • Mini fridge or dishwasher model
  • Product weight
  • Product dimensions
  • Packaging dimensions
  • Delivery destination
  • Shipping service
  • Carrier requirements
  • Number of products ordered

Any applicable shipping charge will be displayed during checkout before the order is completed.

Elvarin may occasionally offer free shipping or promotional shipping rates on selected products, destinations, or orders.

4. Product Packaging

Mini fridges and compact dishwashers contain electrical and mechanical components that can be sensitive to impact during transportation.

Elvarin takes reasonable care when preparing products for shipment.

Depending on the product, protective packaging may be used around:

  • Outer casing
  • Doors
  • Shelves
  • Handles
  • Control panels
  • Electrical components
  • Compressor components
  • Dishwasher baskets
  • Spray arms
  • Water connections
  • Drain components
  • Hoses
  • Accessories
  • Other removable components

Customers are encouraged to retain the original packaging until they have confirmed that the product has arrived safely and is functioning correctly.

5. Mini Fridge Transportation

Mini fridges should be transported and handled according to the applicable product instructions.

Customers should inspect the product after delivery and review the manufacturer's instructions before connecting or operating the appliance.

Where the product instructions specify a waiting period before powering on the appliance after transportation, customers should follow those instructions.

Elvarin cannot guarantee that every mini fridge model has identical transportation or setup requirements, so customers should always consult the documentation supplied with the individual product.

6. Mini Dishwasher Transportation

Mini and countertop dishwashers may contain water-related components, including:

  • Water inlet connections
  • Drain connections
  • Pumps
  • Hoses
  • Internal water channels
  • Seals
  • Other plumbing components

Customers should inspect the dishwasher and its accessories after delivery.

Before installation or operation, customers should follow the product-specific instructions regarding:

  • Water connection
  • Drain connection
  • Electrical connection
  • Positioning
  • Leveling
  • Initial operation
  • Cleaning
  • Maintenance

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please carefully check:

  • Full name
  • House or building number
  • Street name
  • City
  • County or region where applicable
  • Postal code
  • Country
  • Telephone number
  • Email address

Incorrect or incomplete delivery information can result in:

  • Delivery delays
  • Failed delivery attempts
  • Additional carrier charges
  • Return of the shipment
  • Additional delivery arrangements

If you notice an error in your delivery information after placing an order, please contact Elvarin as soon as possible.

We cannot guarantee that an address can be changed after an order has entered the dispatch process.

8. Delivery of Larger Appliances

Although our products are compact appliances, mini fridges and dishwashers can be heavier or larger than ordinary parcels.

Depending on the product and destination, delivery may be performed using an appropriate parcel or delivery service.

The carrier may require:

  • Someone to be present
  • Confirmation of delivery
  • Access to a suitable delivery location
  • Additional delivery arrangements

Customers should ensure that the delivery address is reasonably suitable for receiving the package.

9. Tracking Information

Where tracking is available, Elvarin will provide tracking information after the order has been dispatched.

Tracking information may take approximately:

24–48 hours

to become active after the carrier receives or scans the shipment.

Tracking updates may not appear immediately after dispatch.

10. Tracking Status

Common tracking statuses may include:

Processing

Your order is being prepared.

Dispatched

Your order has been handed to the carrier or has left the fulfillment location.

In Transit

Your shipment is moving through the carrier's network.

Out for Delivery

Your shipment is scheduled for delivery.

Delivered

The carrier has recorded the shipment as delivered.

Delayed

The shipment has experienced a transportation delay.

Tracking Information Received

The carrier has received the shipping information, but the shipment may not yet have received its first physical scan.

11. Delivery Delays

Although Elvarin works to provide reasonable estimated delivery times, delays may occasionally occur.

Potential causes include:

  • Severe weather
  • Courier delays
  • Public holidays
  • Transportation disruptions
  • High shipping volumes
  • Incorrect address information
  • Remote delivery locations
  • Customs inspections
  • Border procedures
  • Carrier operational issues
  • Unexpected logistical circumstances

We will make reasonable efforts to assist customers when a shipment is delayed.

12. International Shipping

Elvarin may offer international shipping for selected mini fridges and dishwashers and selected destinations.

International shipping availability can depend on:

  • Destination country
  • Product dimensions
  • Product weight
  • Electrical specifications
  • Carrier restrictions
  • Import regulations
  • Customs requirements

Not every product may be available for shipment to every country.

13. Customs, Duties and Taxes

International orders may be subject to:

  • Import duties
  • VAT
  • Customs fees
  • Brokerage charges
  • Handling charges
  • Other local charges

Unless expressly stated otherwise at checkout, these charges may be the responsibility of the customer.

Customs requirements differ between countries, and Elvarin cannot guarantee the time required for customs clearance.

14. Customs Documentation

Where required, Elvarin or its logistics partners may prepare appropriate shipping documentation.

Customers may occasionally be required to provide additional information requested by customs authorities or the carrier.

Failure to provide required information may result in delivery delays or additional charges.

15. Delivery Inspection

Customers are encouraged to inspect the external packaging when the order arrives.

If there are obvious signs of significant damage, including:

  • Crushed packaging
  • Large dents
  • Broken packaging
  • Holes
  • Significant impact marks
  • Water or liquid damage
  • Torn packaging

customers should take photographs of the package where reasonably possible.

If the product itself appears damaged after opening, please contact Elvarin promptly.

16. Damaged Mini Fridge on Arrival

If a mini fridge arrives damaged, please contact Elvarin as soon as reasonably possible.

To help us investigate the matter, we may request:

  • Order number
  • Delivery date
  • Description of the damage
  • Photographs of the outer packaging
  • Photographs of the mini fridge
  • Photographs of the damaged component
  • Photograph of the shipping label
  • Video evidence where appropriate

Please do not attempt to repair or modify a damaged appliance before contacting us unless necessary for immediate safety.

17. Damaged Mini Dishwasher on Arrival

If a mini dishwasher arrives damaged, customers should contact Elvarin promptly.

We may request photographs or videos showing:

  • Outer packaging
  • Shipping label
  • Door
  • Control panel
  • Housing
  • Water connections
  • Hoses
  • Other affected components

Customers should not connect a visibly damaged dishwasher to electricity or water before contacting us.

18. Missing Components or Accessories

If an order arrives but a component or accessory appears to be missing, please contact Elvarin.

Depending on the individual model, included accessories may include:

Mini Fridges

  • Shelves
  • Door shelves
  • Trays
  • Interior accessories
  • Power cable
  • User documentation

Mini Dishwashers

  • Water inlet hose
  • Drain hose
  • Dishwasher basket
  • Cutlery basket
  • Spray components
  • Connectors
  • Other accessories specified on the product page

The exact contents of each order depend on the individual product listing.

19. Delivery to Remote Locations

Certain remote or difficult-to-access locations may require additional delivery arrangements.

Additional charges or extended delivery times may apply where the carrier imposes additional requirements.

If a delivery address falls outside a standard carrier service area, Elvarin may contact the customer before dispatch.

20. Failed Delivery Attempts

If a carrier attempts delivery but cannot complete it because nobody is available or another delivery issue occurs, the carrier may:

  • Attempt delivery again
  • Leave delivery instructions
  • Arrange collection
  • Contact the customer
  • Return the shipment after unsuccessful attempts

Customers should follow the carrier's instructions where applicable.

21. Refused Delivery

Customers should generally not refuse delivery solely because they wish to return an order.

If you wish to return a product, please contact Elvarin and follow the applicable return procedure.

Refusing delivery may result in the shipment being returned to the sender and could delay the processing of a return or refund.

22. Returned or Undeliverable Shipments

If a shipment is returned because of:

  • Incorrect address
  • Incomplete address
  • Failure to accept delivery
  • Repeated failed delivery attempts
  • Refusal of delivery
  • Failure to complete required customs procedures

additional shipping or return costs may apply depending on the circumstances and applicable law.

23. Changes to Delivery Information

If you need to change your delivery address after placing an order, contact Elvarin immediately.

We will make reasonable efforts to accommodate the request where possible.

However, once an order has been dispatched, we may be unable to change the destination.

24. Delivery Confirmation

The carrier may provide delivery confirmation through:

  • Tracking information
  • Signature
  • Electronic confirmation
  • Delivery photograph
  • Other carrier delivery records

Delivery confirmation procedures vary depending on the carrier and shipping service.

25. Safe Handling After Delivery

After receiving a mini fridge or dishwasher, customers should carefully read the product instructions before installation or operation.

For mini fridges, customers should pay attention to:

  • Positioning
  • Ventilation
  • Electrical requirements
  • Power connection
  • Temperature controls
  • Transportation instructions
  • Cleaning
  • Storage

For mini dishwashers, customers should pay attention to:

  • Water connection
  • Drain connection
  • Electrical requirements
  • Positioning
  • Leveling
  • Water supply
  • Initial cleaning
  • Maintenance

Customers should always follow the instructions supplied with the specific product.

26. Electrical Safety

Mini fridges and dishwashers are electrical appliances.

Customers should:

  • Use the appropriate electrical supply
  • Follow the product instructions
  • Keep electrical connections away from water where required
  • Avoid using visibly damaged cables
  • Avoid modifying electrical components
  • Stop using the appliance if a serious electrical fault is suspected

If an appliance appears electrically damaged after delivery, customers should contact Elvarin before attempting repairs.

27. Water and Dishwasher Safety

Mini dishwashers may require water and drainage connections.

Customers should ensure that connections are properly installed according to the product instructions.

If there is:

  • Significant water leakage
  • Damaged hose
  • Damaged connector
  • Electrical fault
  • Unusual smell
  • Unusual noise
  • Other serious malfunction

customers should stop using the appliance and contact Elvarin or an appropriately qualified professional where necessary.

28. Product Installation

Unless an installation service is expressly included with the order, customers are responsible for arranging installation or setup where required.

Elvarin's standard shipping service does not automatically include:

  • Plumbing installation
  • Electrical installation
  • Cabinet modifications
  • Countertop modifications
  • Professional appliance installation

Customers should follow the individual product instructions and applicable safety requirements.

29. Shipping and Consumer Rights

Nothing in this Shipping Policy is intended to exclude, restrict, or replace any mandatory consumer rights.

Where applicable law provides additional rights concerning delivery, damaged goods, faulty products, cancellations, returns, or refunds, those rights remain unaffected.

UK consumer law provides specific protections for online purchases, including requirements concerning delivery information and cancellation rights for qualifying distance contracts.

30. Shipping Policy Updates

Elvarin may update this Shipping Policy from time to time to reflect:

  • Changes in shipping services
  • Carrier requirements
  • Product changes
  • Legal requirements
  • Operational changes
  • International transportation requirements

The latest version of this policy will be published on the website.

31. Contact Us About Shipping

If you have questions regarding your order, delivery, tracking information, damaged products, missing components, or shipping arrangements, please contact us.

Elvarin

Email: support@Elvarin.shop

Phone: +44 800 455 4345

Address:
21 LLANOVER ROAD
LONDON
SE18 3SU
United Kingdom